KILO CLUB PRIVACY, CCTV & COOKIE POLICY
Effective Date: 21/06/26
Last Updated: 21/06/26
This Privacy, CCTV & Cookie Policy explains how Kilo Club Limited ("Kilo Club", "we", "our", or "us") collects, uses, stores and protects personal information when you visit our website, purchase a membership, use our facilities, or otherwise interact with us.
By using our website, purchasing a membership, entering our premises or using our services, you acknowledge that you have read and understood this Policy.
1. WHO WE ARE
Kilo Club Limited
Company Number: SC818238
Email: info@kiloclubgym.com
Website: www.kiloclubgym.com
Registered Office:
27 High Park Avenue
Stranraer
DG9 0DE
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Kilo Club Limited is the Data Controller.
2. INFORMATION WE COLLECT
We may collect and process the following information:
Identity Information -
Contact Information -
Membership Information -
Payment Information -
Payments are processed through secure third-party providers.
We do not store complete payment card details.
We may receive:
Health Information -
Where voluntarily provided by you, we may collect:
This information is only collected where necessary to provide services safely.
Website Information -
We may collect:
CCTV Images -
CCTV operates throughout the facility.
Images may be captured for:
Audio recording is not used.
3. HOW WE COLLECT INFORMATION
Information may be collected when you:
Information may also be collected through:
4. HOW WE USE YOUR INFORMATION
We use personal information to:
We do not use personal information for automated decision-making.
5. LEGAL BASIS FOR PROCESSING
We process personal data under one or more of the following lawful bases:
Contractual Necessity -
To provide memberships and related services.
Legitimate Interests -
To safely operate and improve Kilo Club.
Legal Obligation -
To comply with legal and regulatory requirements.
Consent -
Where required by law, including certain marketing activities and collection of special category health data.
You may withdraw consent at any time.
6. HEALTH INFORMATION
Health information is classified as Special Category Data under UK GDPR.
Where collected, it will only be processed:
We ask members only to provide information relevant to their participation in exercise and recovery activities.
7. MARKETING COMMUNICATIONS
We may send communications regarding:
You may opt out of marketing communications at any time.
However, communications relating to your membership, payments, bookings, safety, access or contractual obligations cannot be opted out of while your membership remains active.
8. WHO WE SHARE INFORMATION WITH
We do not sell personal information.
We may share information with trusted third parties where necessary, including:
Where appropriate, information may also be shared with approved independent self-employed trainers operating within Kilo Club where you have requested contact regarding coaching services.
All third parties are expected to process information securely and lawfully.
9. DATA RETENTION
We retain information only for as long as reasonably necessary.
Typical retention periods include:
Retention periods may be extended where required by law or ongoing investigations.
10. SECURITY
We take reasonable technical and organisational measures to protect personal information from:
While we take security seriously, no electronic system can guarantee absolute security.
11. CCTV POLICY
CCTV operates throughout Kilo Club 24 hours a day.
The purpose of CCTV is:
All cameras are positioned in public operational areas and do not intentionally record private areas such as toilets or changing cubicles.
Only authorised individuals may access CCTV footage.
Footage may be reviewed where necessary to:
Footage is stored securely and access is restricted.
Where footage is required for investigations, legal proceedings or disciplinary matters it may be retained for longer than standard retention periods.
12. ACCESS TO CCTV IMAGES
Individuals may request access to CCTV images containing their personal data.
Requests should be submitted to:
We may require sufficient information to identify the relevant footage and verify identity.
Requests will be processed in accordance with applicable data protection legislation.
13. COOKIES
Our website uses cookies and similar technologies.
Cookies help us:
Types of cookies may include:
Essential Cookies
Required for website functionality.
Preference Cookies
Remember user preferences and settings.
Analytics Cookies
Help us understand website performance and usage.
You may disable cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
14. YOUR RIGHTS
Under UK GDPR you may have the right to:
Requests should be submitted to:
We may request proof of identity before responding.
15. COMPLAINTS
If you have concerns about how your information is being handled, please contact us first.
You also have the right to complain to:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
16. CHANGES TO THIS POLICY
We may update this Privacy, CCTV & Cookie Policy from time to time.
The latest version will always be available on our website and membership systems.
Continued use of our services constitutes acceptance of any revised version.
CONTACT US
Kilo Club Limited
Email: info@kiloclubgym.com
Website: www.kiloclubgym.com